When using LMS’s Inbound Call Management Service your local geographic or non-geographic telephone number is ported to our Inbound Voice Services platform. Calls destined for this number are programmed to ring a pilot group that can include locations on or off LMS’s Network, or a combination of both.
A pilot group can be set up to ring multiple destinations simultaneously from the same inbound originating number. When a call is answered it automatically ceases to ring at the other destinations. In addition, once the call has been answered it can easily be transferred to another extension or put on hold whilst an internal call is made to another extension (whether local or remote). This ability to manage calls like a virtual mini Private Automatic Branch Exchange (PABX) between remote locations is where LMS’s enhanced Voice switch capability exceeds conventional inbound telephony.