We always recommend that prior to contacting us, you have a quick read-through of our Customer Service page. Most questions can be answered in this section.
If you still need help, then there are a few ways for you to get in touch.
For all general enquiries, information about delivery options and to discuss a new items, call the main number shown above and select the best team for you.
Alternatively, send us a message. You can e-mail us direct from your order confirmation email. On there you’ll also find your consumer contract contact number, which you can use to discuss your current order.

  Soft Connect Management Group
Trading Subsidary London Mac Shop ( formally Traded as London Mac Store.)
Kemp House, 152 – 160 City Road, London, EC1V 2NX

Sales and Pre-Sales : Contact us by live-chat on your screen – bottom right corner for real time response.
Contact by e-mail : support@londonmacs.co.uk
Contact by phone : 0800 772 3137 (Free Phone.)
Contact us by enquiry form : bottom of this page. We endeavour to respond to all e-mail correspondence within 2-4 hours of the same working day.

Consumer Contract Enquiries : Please use the number sent to you on your Order Confirmation email.

Contact us by e-mail – finance@londonmacs.co.uk – please make sure you headline with your order number and purchase ID which can both be found on the top right of your confirmation order e-mail.
0800 772 3137 (Free Phone Number.)

Customer Services: For all customer service enquiries click here.

Customer Care : 

0800 772 3137 (opt.4.)

Our Service:We aim to provide you with a reliable and consistent level of service at all times. If you think we have done a fantastic job, or alternatively if you are not happy with the service you have received from us and wish to make a complaint, we look forward to your feedback.
Please write to us for the attention of ‘The Customer Relations Manager’ at the address above.

Kemp House, 152 – 160 City Road, London, EC1V 2NX

 

Call Us :

0800 772 3137

Our Info

e-mail us at: info@londonmacs.co.uk

e-mail us at: support@londonmacs.co.uk

e-mail us at finance@londonmacs.co.uk

Opening Hours

Customer Services
• Monday 8:30am – 6pm
• Tuesday-Thursday 8:30am – 6pm
• Friday 08:30am – 6pm
• Saturday Closed
• Sunday Closed
Bank Holidays* Closed

Sales
• Monday 8:30am – 6pm
• Tuesday-Thursday 8:30am – 6pm
• Friday 08:30am – 6pm
• Saturday 09:00am – 5pm
• Sunday 10am – 2pm
• Bank Holidays* 9am – 3pm

Send us a message:

 

 

Contact us : 0800 772 3137

 

Kemp House, 152 - 160 City Road, London, EC1V 2NX

Company Reg No.11082201

VAT No. GB285900775