.Terms and Conditions :

1. Acceptance of Terms of Use and Amendments.

Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.

2 Application.

  1. These Terms and Conditions will apply to the purchase of goods by you (The Customer or you.). We aretrading as London Mac Shop of  152-160 City Road
    London
    EC1V 2NX with e-mail support@londonmacs.co.uk (The Supplier or us or we.)
  2. These are terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these terms and conditions. Before placing an order on the website, you will be asked to agree to these terms and Conditions by clicking on the button marked “I accept”. If you do not click on the button, you will not be able to complete your order. You can only purchase the goods from the website if you are eligible to entre into a contract and are atleast 18 years old.

3 Interpretation.

3. Consumer / Customer means an individual acting for purpose which are wholly or mainly outside his or her trade, business, craft or profession.

4.Contract means the legally-binding agreement between you and us for the supply of the goods.

5. Delivery location means the suppliers premises or other location where the goods are to be supplied, as set out in the order.

6.Durable Medium means paper or e-mail, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store information in a way accessible for future reference for a period that is long enough for the purpose of the information, and allows the unchanged reproduction of the information stored;

7 Goods means goods advertised on the website that we supply to you of the number and the description as set out in the order;

8 Order means the customers order for the goods from the supplier as submitted following the step by step process set out on the website.

9 Website means our website www.londonmacs.co.uk on which the Goods are advertised.

 4 Goods

1 The description of goods is as set out in the website, catalogues, brochures and other forms of advertisement. Any description is for illustrative purposes only and there may be small discreprencies in the size, colour and conditions of the goods supplied. There may be wear and tear discrepancies related to external casings.

2 In the case of any goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

3 All goods that appear on the website are subject to availability.

4. We can make changes to the goods which are necessary to comply with any applicable law or safety requirement. We will notify of these changes.

5. Personal Information

1. We retain and use all information strictly under the Privacy Policy

2. We may contact you by using your e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

6. Basis of Sale

1.The description of the goods on our website does not constitute a contractual offer to sell the goods. When an order has been submitted on the website, we can reject it for any reason, although we will try to tell you the reason without delay.

2. The order process is set-out on the website.Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check you have used the ordering process correctly.

3. A contract will be formed for the sale of goods only when you receive an e-mail from us confirming the order. (Order of Confirmation.) You must ensure that the Order of Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By placing an Order you agree to us giving you confirmation of the contract by means of an e-mail with an e-mail with all the information in it (ie the Order Confirmation.) You will receive the order confirmation-within a reasonable time after making the contract, but not later than the delivery of any goods supplied under the contract.

4 Any quotation is valid for a maximum of 1 day from its date, unless we express;y withdraw it at an earlier time.

5. No variation of the contract, whether about description of the goods, Fees or otherwise, can be made after it has been entered into.

6. We intend that these Terms and Conditions apply only to a contract entered  as into by you as a consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you an which might, in some respects, be better for you eg by giving you rights as a business

7. Price and Payment

1. The price of the goods and any additional delivery or other charges are set out on the website at the date of the order or such other prices as we may agree in writing.

2. Prices and charges do not include VAT.

3. You must pay by submitting your credit card or debit card details or via direct bank transfer. We can take payment immediately.

8. Our Service.

Our web site and services provided to you on and through our web site on an “AS IS” basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.

9. Delivery

1. We deliver the Goods, to the delivery location by the time or within the agreed period or, failing any agreement, without undue delay and , in any event, not more than 30 days after on which the contract is entered into.

2. In any case, regardless of the events beyond our control, if we do not deliver the goods on time, you can ( in addition to any other remedies.) treat the contract at an end if :

  • a: We have refused to deliver the goods, or if the delivery on time is essential taking into account all the relevant circumstances at the time the contract was made, or you said to us before the contract was made that delivery on time was essential; or
  • b after we have failed to deliver on time, you have specified a later date / period which is appropriate to the circumstances and we have not delivered within that period.

3. If you treat the contract at end, we will (in addition to other remedies.) promptly return all payments made under the contract.

4. If we deliver Goods outside to addresses outside of England and Wales, Scotland and Northern Ireland, the Isle of Man and Channel Islands, you may need to pay import duties or other taxes as we will not pay them.

5. You agree we may deliver the Goods installments  if we suffer a shortage of stock or other genuine reason subject to the above provisions and provided you are not liable for extra charges.

6. The Goods will become your responsibility from the completion of delivery or Customer collection. You must , If reasonably practicable, examine the Goods before accepting them.

7 Delivery Charges are additional to the product sale price listed on the website www.londonmacs.co.uk. Delivery Charges are outlined below :

Local Delivery within London area standard package rate of 9.99 + vat per item

National delivery charges (Within England) standard package rate £15.99 + vat per item

International delivery – International Charges £39.99 + vat per item

10. Risk and Title

Risk of Damage to, or loss, of any goods will pass to you when the goods are delivered to you.

If you suspect that your package has been damaged in transit you should reject the goods or sign for the goods as damaged. Where goods are not signed for as damaged, you will be signing for the item having arrived in good condition.

We cannot be held responsible for failed deliveries where

  1. You are not available to receive the delivery
  2. Courier companies cannot find your address
  3. Adverse weather/traffic conditions prevent delivery

Claims for goods that have arrived as damaged, faulty, or dead on arrival must be noted at the time of the delivery to the delivery person/signing sheet, and/ or notified to London Mac Store within 3 days of delivery by email (info@londonmacs.co.uk) London Mac Store  in order to qualify for a refund.

Delivery to the UK’s highlands and Islands can be extended by anything up to 30 working days.

11. Conditions of Return and Warranty

In order to return an item to London Mac Store and receive either a refund or alternative product, the following conditions need to be met:

  • You will need to let London Mac Store know that you intend to return the item within 14 days from the date of delivery.
  • When returning items, the product(s) need to reach us within 7 Calendar days from the date notification of return
  • All items being returned must be sent along with a completed returns form.
  • Item(s) must be returned in their original working condition.
  • All items must contain all original accessories, such as cables, WIFI cards and manuals.
  • Items must be returned securely and in suitable packaging.

If you are returning an item, we always recommend that you obtain suitable proof of postage. London Mac Store accepts no liability for packages lost in the post.

If your item has become faulty, you will need to inform us by by email on info@londonmacstore.co.uk.

You will need to complete our returns form and state the reason for your return as faulty. Please describe the fault in detail.

Once this has been approved the item can then be returned in the suitable packaging to our address in London using a reputable courier.

We will not be liable for any damages caused to the item whilst the item is in return transit. The customer will be responsible for packaging the item is sufficient packaging for transportation.

You must have a proof of postage and/or tracking number for the item being returned.

Once we have received your item, and if all the conditions set out in the London Mac Store returns policy are met, we will repair, replace or refund at our discretion.

We will pay for the return carriage if you alert us of any faults on items within three (3) days of delivery, beyond this point customers will be liable for expense of returning the item back to us.

Your statutory rights in relation to refunds and returns remain unaffected.

12. Product

Product Descriptions
When we write our product descriptions, we endeavour to be as accurate as possible. Discrepancies can occasionally occur between the description and the specification of the item.

If you have noticed a discrepancy on your order, please contact us as soon as possible by email at info@londonmacstore.co.uk and we will try to resolve the problem.

What if the item I ordered has gone out of stock?
We do our absolute best to maintain the most up to date product stock levels on our website.

The London Mac Store product feed only updates every 24 hours.

There is an chance that someone could order the same product at the same time as you.

The customer who made the order first will receive the product and the other customer will be1) notified there will be a delay in dispath or 2) refunded immediately.

If we have a product which is almost identical, we may send you this as a replacement product. This item would be identical and is likely to be of a higher value.

The arrival time of your refund depends on the banks clearing times. We ask you to allow 7-14 working days for clearance into your bank.

13. Your Responsibilities and Registration Obligations.

In order to use this web site, you must or may be asked to register on our site and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms of Use and as may be modified by us from time to time and available here.

14. Consumer Rights to Cancel.

Aligned with the Consumer Rights Act UK 2015 a “consumer” who has purchased a product and or products from www.londonmacs.co.uk has the right to cancel the sale of purchase and return the item back to the return address as would be specified by London Mac Store upon notifying London Mac Store of the intemtion to return the item purchased.

-The Cancellation period in which the consumer is to notify and have the item returned to London Mac Store is 14 days, starting the day after the day on which the goods come into the physical possession of the consumer or the person that he asks the goods to be  to delivered to.

-The consumer is to immediately / as soon as posisble and aligned with the above 14 days period by notify in writing they wish to retrun the items by use of info@londonmacs.co.uk.

-A returns form will be sent to the the consumer wishing to return the item to which the consumer is to accurately and honestly complete all sections of the returns form and both email a copy of the completed returns form to London Mac Store info@londonmacs.co.uk and return a completed copy of the returns forms along with the returnin item.

-Upon receipt of the consumers intention to cancel e-mail, we shall acknowledge in writing, receipt of the notification. to meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

– Effects of the Cancellation in the Cancellation Period. Except as set-out below, if you cancel this contract we will reimburse to you all payments received from you, including the cost of delivery ( except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us.)

Deductions of Goods Supplied. We may make  deduction from the reimbursement for loss of value of any goods supplied, if the loss is the result of uneccesary hanling by you (ie handling the goods beyond what is necessary to establish the nature, charateristics and functioning of the Goods : eg it goes beyond the sort of handling that might be reasonably allowed in a shop.). This is because you are liable for that loss and , if that deduction is not made, you must pay us the amount for that loss.

-The consumer is responsible for the return postage costs and transit insurance costs of the item. London Mac Store do not accept any liability for any items lost and or damaged in the post / transit.

15. Seller Cancellation of Transaction.

-Seller is London Mac Store. There may be occassions where by you , a customer places an order with us and we are unable to provide that item that has been purchased. We will endeavour to inform you as soon as practicably possible, usually with 24 – 72 hours. Please note that if a purchase is made and the order has been cancelled by us, you will receive a response via e-mail from London Mac Store that the item has been cancelled. We wll provide you with a reason behind the cancellation of the order. We may ocntact you to dicuss an alternative option at our discretion..

-We will notify the customer as soon as possible, usually within 24-72  hours from time of purchase that we are unable to fulfill the order due to stock being unavailalble at time of purchase.

– We will refund the payments to the customer within 24-72 hours not including weekend and bank holidays.

  • Customers can contact us via info@londonmacs.co.uk to confirm whether we have stock available and quantities they may require to purchase before making any such purchases.

16. Privacy Policy.

Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.

17. Registration and Password.

You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.

18. Your Conduct.

You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.

19. Third Party Services.

Goods and services of third parties may be advertised and/or made available on or through this web site. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or responsible in any manner for any of your dealings or interaction with third parties.

20. Indemnification.

You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable legal fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your violation of this Terms of Use or any other violation of the rights of another person or party.

21.Exclusions and Limitations

Warranties apply only to hardware products purchased from London Mac Store (LMS), as identified by serial number. Warranties do not apply to any software, even if packaged or sold with hardware. LMS is not liable for any damage to or loss of any programs, data, or other information stored on any media, or any non-Apple product or part not covered by this warranty. Recovery and re-installation of system and application software and user data are not covered under warranty. This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or peripherals; (b) to damage caused by service performed by anyone not approved by LMS, or (c) if any Apple serial number has been removed or defaced.

THESE WARRANTIES AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. MOAT SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF MOAT CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THESE WARRANTIES, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

No LMS employee is authorized to make any modification, extension, or addition to this warranty.

LMS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR — — USED WITH PURCHASED PRODUCTS, AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. LMS SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA.

above disclaimer may not apply to you only as it relates to implied warranties.

22. LIMITATION OF LIABILITY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, — — USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE — — USE OF OR THE INABILITY TO — — USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, — — USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE — — USE OF OR THE INABILITY TO — — USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, — — USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE — — USE OF OR THE INABILITY TO — — USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply to you.

23. Reservation of Rights. We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our web site or service without our prior written consent.

24. Notification of Copyright Infringement. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, our copyright agent may be contacted at the following address; info@londonmacstore.co.uk

25. Applicable Law.

You agree that this Terms of Use and any dispute arising out of your use of this web site or our products or services shall be governed by and construed in accordance with local laws where the headquarters of the owner of this web site is located, without regard to its conflict of law provisions. By registering or using this web site and service you consent and submit to the exclusive jurisdiction and venue of the county or city where the headquarters of the owner of this web site is located.

26 Miscellaneous Information. (i) In the event that this Terms of Use conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact; (ii) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that partys’ right and that right will remain in full force and effect; (iii) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred; (iv) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.

27. Consent

By continuing to browse or otherwise accessing the web site, you signal acceptance of the terms and disclaimer set out above. If you do not accept any of these terms, leave this Web Site now.

Contact us : 0800 772 3137

 

Kemp House, 152 - 160 City Road, London, EC1V 2NX

Company Reg No.11082201

VAT No. GB285900775